FAQ
What is DataFile.com?
A:

Datafile.com is a service used for sharing files, where you can store your files and share them with your friends.

What files can I upload to DataFile.com?
A:

You can upload files to DataFile any files that are not contrary to the Terms of service usage. When the files violating these rules are detected, they will be immediately deleted from the server.

What size of files you can upload to DataFile.com?
A:

Free users can upload files up to 10 Gb. Premium users can upload files up to 30 Gb.

Why do I need Premium access?
A:

Premium access allows you to take full advantage of the file sharing service without any restrictions. There is no limit on the speed of downloading and uploading files, no waiting time before downloading files, and the maximum size of uploaded files is up to 30 Gb.

How can I buy Premium access?
A:

Go to Get Premium page and choose the most convenient payment method and the necessary type of access and follow the instructions on the page.

How to increase the speed of downloading and uploading after purchase of Premium access?
A:

The uploading speed for Premium users is limited only to speed of your Internet service provider. If your Internet connection allows you to download files at the speed of 10 MB/s, the files will be downloaded at this rate.

How long will the uploaded files be stored at the server?
A:

The files uploaded by the users without Premium access are stored within 30 days. The files uploaded by the Premium users are stored without any time limitations.

How can I cancel my premium subscription?
A:

You can cancel your premium subscription in your Profile setting under Purshases section. After that, next subscription period won't be automatically prolongated.